Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your personal information while providing you with the best scheduling experience.

Last Updated: January 2026

1Introduction

At Getsettime, our Privacy Policy defines how we collect, use, share, and protect your personal information.

We follow the GDPR (EU) 2016/679 (General Data Protection Regulation), Indian data protection laws, and other international privacy rules.

When you create an account, use this platform, or give us your information, you agree to the practices described in our Privacy Policy.

We process personal data lawfully, fairly, transparently, and only for legitimate business purposes.

This policy applies to whom?

  • Our clients who signed up and use this platform (as an app, software, system).
  • End-Users of our clients who interact with this platform for service booking or appointment.

2Information We Collect

2.1. Information You Provide

When you sign up or interact with Getsettime, we may collect:

  • Your Account information, including full name, email, contact number, business name, address, and business or profession type.
  • Booking data including appointment details, service descriptions, availability, event type and staff schedules.
  • Payment data with billing address and payment method (processed securely through third-party providers).
  • Customer or staff information with contact details and images you upload for business use.
  • Support requests when contacting customer support via chat, email, or phone.

2.2. Information We Collect Automatically

When you use our Services, we may collect automatically:

  • Device and usage data: IP address, browser type, operating system, device model, and location.
  • Cookies and analytics data: We use cookies and third-party analytics tools (such as Google Analytics and Semrush) to understand user behaviour and improve performance.

2.3. Information from Third Parties

We may receive information from other sources, such as Google Calendar, Zoom, or Stripe, which you have integrated with Getsettime. Any data shared through these integration sources remains governed by their respective privacy policies.

3How We Use Your Information

We use your information to:

  • Provide and manage booking, scheduling, and payment features.
  • Send appointment confirmations, notifications, and reminders.
  • Offer customer support and technical assistance.
  • Improve the platform, user experience, and service quality.
  • Send service updates, account notices, and promotional offers (you can opt out anytime).
  • Comply with legal, tax, and regulatory obligations.
  • Protect our systems and prevent fraud, misuse, or unauthorised access.

4Sharing and Disclosure of Data

We only share your information in limited circumstances:

  • Service providers: Trusted third parties such as payment gateways (Stripe, PayPal) or communication tools (Twilio, SendGrid).
  • Analytics and hosting: Used for service improvement and infrastructure management.
  • Legal compliance: When required by law or to protect our rights, users, or the public.
  • Business transfer: In the event of a merger, sale, or acquisition, your data may be transferred with appropriate safeguards in place.

Getsettime does not sell or rent personal data to third parties.

5Cookies and Tracking Technologies

Our website and application use cookies to personalise your experience and maintain session security.

You can modify your browser settings to manage cookies, but disabling them may limit some platform features.

6Data Retention

We retain personal information only as long as necessary to deliver our services and comply with legal obligations.

When an account is terminated or inactive for an extended period, data may be securely deleted or anonymised.

7Your Rights and Choices

Under applicable laws, you have the right to:

  • Access and obtain a copy of your personal data.
  • Correct inaccurate or incomplete information.
  • Request deletion ("right to be forgotten").
  • Restrict or object to processing.
  • Port your data to another provider.
  • Withdraw consent for marketing communications.

To exercise any of these rights, email us at office.getsettime@gmail.com. We will respond within 30 days.

8Security

We use industry-standard encryption (SSL) and strict access controls to protect personal data.

While we strive for top-tier security, no system is entirely infallible. We recommend keeping your password confidential and using secure devices.

9Third-Party Integrations

Getsettime connects with third-party apps such as Google Calendar, Zoom, Stripe, and PayPal to extend functionality.

Before enabling these integrations, please review their privacy policies as we do not control third-party data processing practices.

10Children's Privacy

Getsettime is not intended for individuals under 13 years old.

We do not knowingly collect data from children. If you believe a child has provided personal information, contact us.

11International Data Transfer

If you access Getsettime from outside India, your data may be transferred to and processed in other countries where our servers or service providers operate. We ensure these transfers comply with applicable data protection standards.

12Changes to This Policy

We may update our Privacy Policy from time to time to reflect changes in law, technology, or our business practices.

All updates will be posted on this page with a revised "Last Updated" date. Continued use of the Services after updates means acceptance of the new terms.

13Contact Us

If you have questions, complaints, or privacy requests, please get in touch with us:

office.getsettime@gmail.com

GetSetTime, Chandigarh, India